Last Updated: 6/25/2020
We use “Sober Grid” to refer to Sober Grid, Inc.
The “Sober Grid App” refers to any of Sober Grid’s mobile applications (e.g., Sober Grid iOS, Sober Grid iOS Pro, or Sober Grid Android).
We use “Sober Grid Site” to refer to the website http://www.sobergrid.com
We use “Sober Grid Services” to refer to the services provided in the Sober Grid App or any services at the Sober Grid Site.
We use “Visitor” to refer to anyone who visits the Sober Grid Site or a Sober Grid App store.
We use “User,” “Users,” “you” or “your” to refer to people who register to use Sober Grid Services
Accepting the Terms
Types Of Data We Collect
Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, geolocation data, device identifier as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
“Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons.
We collect Personal Data and Anonymous Data as described below.
Facilitating Your Use of Sober Grid
We use your email address to register your account. If you do not provide an email address, you may not be able to register as a User of Sober Grid Services. We also ask you to voluntarily provide personal data such as age, gender, substance(s) of recovery, location and blocking preferences in order to provide certain functionality of Sober Grid, as described in greater detail in the following section. Using these features allows you to choose what information you want to share with other users with various profile information. If you chose not to provide personal information you may continue to use the Sober Grid Services but certain functions and the ability to participate in research or studies may not be available.
Data You Provide to Us
Account Information. We may require you to provide an email address and password to register as a User of the Sober Grid Service (“Account Information”). You may change the email address and password associated with the account according to the methods provided by the Sober Grid Service. The security of your account relies on your protection of your mobile device and your password. You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account or on your mobile device. You may not share your password for the Sober Grid Service with anyone. We will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the Sober Grid App interface. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred or may occur please report it immediately to email@example.com. You must promptly notify us if you become aware that any information provided by or submitted to the Sober Grid App is lost, stolen or used without permission.
Profile. We may collect Personal Data from you, such as your photo, display name, status, relationship, looking for, ethnicity, age or date of birth, geo-location data, email address, password for the Sober Grid Service, height, weight, “Favorites”, “Blocks”, and any other information you voluntarily add to your profile on the Sober Grid App or that is generated by your use of the Sober Grid Service (“Profile Information”). You are not required to provide any personal data in order to be a Sober Grid User. Not providing information may limit the functionality of Sober Grid Services. We use the data that we have about you to provide, improve, and personalize the Sober Grid Services, including with the help of automated technologies discussed in this policy and the inferences that we make from the information we collect.
Feedback/Support. If you provide us feedback or contact us via e-mail (e.g., for support) or via the “Contact Us” page on the Sober Grid Site, we will collect your name and email address, as well as any other content included in the e-mail or web form submission, in order to send you a reply. If you contact us for support, we may also collect and retain certain technical diagnostic data, e.g., your phone model.
Instant Messages. When you send an instant message (which may include photos, location, audio or video) to other Users of the Sober Grid Service, we may retain the messages (“Instant Messages”).
Content. We may retain information you post, upload, display, transmit to other Users, or otherwise make available on the Sober Grid Service (“Content”). The Sober Grid Service is designed to help you share Content with others, such as by posting in comment boards. As a result, some of your Content may be shared publicly or with third parties. Content is transmitted to others at your own risk. We cannot control the actions of third parties who have access to your Content and therefore, cannot and do not guarantee that such Content will not be viewed by unauthorized persons.
Mailing List. When you register to use the Sober Grid Service, we ask you to provide us your email address for inclusion in our mailing lists. We may email you Sober Grid news, Sober Grid Service updates, the latest information on products and services, and third party offers that apply to you. You may opt out of such third party emails at the time of registration, or you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive. You may not opt out of emails related to the operation of the Sober Grid Service (such as password recovery) as this may be necessary for the normal operation of the Sober Grid Service.
Provider Groups. On the Sober Grid Site, providers may sign up to start a private group in the Sober Grid App by filling out the web form on our “For Providers” page. We ask that an authorized representative of the provider submit her or his name, business email address and phone number, as well as the name and location of the facility. Subject to our review, the provider will be given access to a private administrator dashboard where the provider can organize and maintain a voluntary private group in the Sober Grid Service environment.
Partner Promotion. We may collect information you voluntarily provide when you participate in a Partner Promotion.
Other. We may also collect Personal Data at other points within the Sober Grid Service that state that Personal Data is being collected. Sober Grid will retain Profile Information and Instant Messages in the Sober Grid App or on the servers for the Sober Grid Service, for as long as needed to provide the Sober Grid Service and to comply with our legal obligations, resolve disputes and enforce our agreements. Sober Grid may also use Anonymous Data that has been fully de-identified and that is derived from your Profile Information and Instant Messages created in the Sober Grid App or on the servers for the Sober Grid Service for health outcome research purposes. All de-identified data used for health outcomes research purposes will comply with applicable law, including, if applicable, The Health Information Portability and Accountability Act of 1996, as amended, and its implementing regulations (collectively “HIPAA”).
Data Collected via Technology.
Device Information. We will collect an ID that is unique to the mobile device (MAC address) on which you install the Sober Grid App (“Device ID” and “Device”, respectively). We use your Device ID only to block any User and the User’s Device if they are in violation of our Terms of Service. We will store your Device ID with the other Personal Data we collect about you. Such Personal Data will not be shared with other Users or third parties, except as described in more detail below.. We will collect certain software and hardware information about your Device (hardware type, software version, etc.) in order to improve our the Sober Grid Services and provide a more personal experience.
Location and Distance Information. When you signup to use the Sober Grid App you will be provided the option to enable your location data at all times, allow location data to only be used when using the Sober Grid App or disable tracking of location data. You can change your preference to allow/disable location tracking at any time by changing the settings on your device. When we collect your location data, it will be used to determine your distance from other Users (“Location and Distance Information”) through the GPS, Wi-Fi, and/or cellular technology in your Device (e.g., iPhone, iPad, iPod Touch or Android device). Your location is stored on our servers for the purposes of (i) identifying other Users of Sober Grid Services and calculating the distance between you and other Users (Find Users Near Me) or (ii) if a User selects a service offered through the App (Find a Provider), to display the distance from the User’s location to the service provider. These functions/features are disabled if location information is disabled. Where permitted by law, your Location and Distance Information may also be used in a de-identified manner for health outcomes research.
Important Notes about Profile Information, Distance Information and Information Used for Research.
IMPORTANT NOTE ABOUT PROFILE INFORMATION.
When you use the Sober Grid App, as a default, your profile information is public and other Users of the Sober Grid App can see your profile information. Do not include information in your profile that you want to keep private. Users of the Sober Grid App can use the search feature in the Sober Grid App to search for other Users by different profile criteria, like age. Your Profile Information will be used for these searches. The Sober Grid App user interface includes other related features; for example, to make certain items of Profile Information non-public or to designate certain Users as “Favorites” or “Blocked”. Your continued use of any of our Sober Grid Services indicates your acknowledgment of the practices described in this Policy.
IMPORTANT NOTE ABOUT LOCATION AND DISTANCE INFORMATION.
When you use the Sober Grid App, as a default, your Location and Distance Information is public and other Users can see your Location and Distance Information within your profile. Users can use the search feature in the Sober Grid App to search for other Users by distance. Your Location and Distance Information will be used for these searches. Your Location and Distance Information is public, but the Sober Grid App includes a feature to hide or change the accuracy of your Location and Distance Information. Your continued use of any of our Sober Grid Services indicates your acknowledgment of the practices described in this Policy.
IMPORTANT NOTE ABOUT INFORMATION USED FOR RESEARCH.
As described herein, in some instances and consistent with federal and state law, Sober Grid may use information about you that has been fully de-identified for health outcomes research. By your use of the Sober Grid Services, you are permitting the use and disclosure of de-identified information for these research purposes. Additionally, from time to time, Sober Grid may engage in research, either alone or with outside research partners that will use identifiable information about you. Prior to engaging in any such research using your information, Sober Grid and/or the research partner will seek volunteers through an anonymous in-App survey asking if candidates who meet the research requirements would like to participate. With your acceptance, Sober Grid and/or the research partner will contact you about receiving your consent to participate in such research and obtain your authorization to use your identifiable information. Such research will be conducted in accordance with applicable law, including HIPAA, if applicable.
General Use of Your Personal Data.
Disclosure of Your Personal Data.
Sharing of your Personal Data. Sober Grid does not sell, lease or rent the Personal Data you share with us on or through the Sober Grid Service with third parties. Sober Grid may disclose your Personal Data to third parties only (i) as required by law or regulation or as we believe in good faith that disclosure of such Personal Data is reasonably necessary to: (1) satisfy any applicable law or regulation, (2) to respond to claims and/or to comply with a judicial proceeding, court order or legal process served on us, (3) to protect and defend our rights or property and/or the rights or property of third parties, as permitted by law, (4) to detect, prevent or otherwise address fraud, security or technical issues, or (5) to enforce our Terms of Service; (ii) with our third party service providers as set forth below, (iii) •to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sober Grid’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Sober Grid about our Users is among the assets transferred, and (iv) with your consent.
“Cookies” are electronic files many websites place on a visitor’s computer to store information that makes each visit to a respective website more efficient. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Sober Grid Service. Persistent cookies we place may be removed by following instructions provided by your operating platform. If you choose to disable cookies, some areas or features of the Sober Grid Service may not work properly. To remove cookies, you may configure your browser to clear all cookies or configure it to reject cookies whenever you visit a new website. Please consult your browser’s user guide for specific instructions on removing cookies.
“Beacons” are small graphic files with a unique identifier that are used to track a web or mobile site user’s online movements. Unlike cookies, beacons are embedded on websites, not downloaded on your computer or device.
Our Analytics Partners may use these or other techniques to collect Anonymous Data about the Sober Grid Site and/or Sober Grid App. In order to make sure you understand how our Analytics Partners handle your information and how they interact with the Sober Grid Site and Sober Grid App, we have shared hyperlinks below to their policies. We encourage you to review these terms as Sober Grid has no ability to control or monitor our Analytics Partners’ data collection or data use practices.
Google Analytics’ terms are available here: http://www.google.com/analytics/terms/us.html.
Apple Analytics’ terms are available here: https://www.apple.com/legal/internet-services/terms/site.html.
Other Disclosures. Sober Grid in its sole discretion may disclose Personal Data in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
Third Party Payment Processor.
Sober Grid does not collect payment card information directly and kindly asks you not to share this information with us when submitting requests for additional information.
We may offer contests, sweepstakes, or other promotions with our third party partners from time to time (“Partner Promotion”). If additional or different privacy practices govern a Partner Promotion, then we will present you the additional or different terms prior to your entering the Partner Promotion, and such terms will apply to how we collect, use and disclose the information you provide through the Partner Promotion. Otherwise we may disclose information you voluntarily provide when you participate in a Partner Promotion.
Third Party Websites.
Sober Grid may provide your de-identified Personal Data or Anonymous Data to third parties we are working with on research related to health outcomes. We also may publish or otherwise disseminate the results of such research performed on de-identified data. Those publications will never identify you individually as a subject to the research. If, in the future, Sober Grid wishes to partner with third parties to perform research on identifiable data involving you, you will be contacted about participating in such research in accordance with applicable law and your prior consent to participate will be obtained.
Your Choices Regarding Your Personal Data; Changing Your Personal Data.
You have choices regarding the information we collect and how it's used. These are described below.
• Geolocation and Push Notifications. You may at any time opt out from further allowing Sober Grid to access location data or send you push notifications by adjusting your permissions or disabling these functions on your Device.
• Uninstall the Sober Grid App. You can stop all collection of information by the Sober Grid App by uninstalling the Sober Grid App. You may use the standard uninstall processes as may be available as part of your Device or via the mobile application marketplace or network.
Changes to Your Personal Data. You may change certain fields of your Profile Information by editing your profile in the Sober Grid App. You may request deletion of your Personal Data by us, but please note that we may be legally required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). Additionally, we may store your Personal Data, Location and Distance Information, Device ID, hashed Device ID, and your usage history (including a history of text or photos that were censored, any suspensions or bans imposed on you, and a history of your profile photos) for administrative or record retention purposes, to enforce and defend our legal rights and remedies, or to comply with applicable laws. We may also keep your de-identified Personal Data, Distance Information, as described above for de-identified research purposes.
Security Of Your Personal Data.
Sober Grid is committed to protecting the security of your Personal Data from unauthorized access, use, or disclosure. We use a variety of industry-standard security technologies and procedures designed to help protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage is fully secure. Therefore, while Sober Grid uses reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, please know that Sober Grid cannot guarantee its absolute security.
Choice of Law and Forum.
The Sober Grid Service, including the Sober Grid Site and Sober Grid App, is encouraged for Users 18 years of age and older only. We do not intentionally gather information from individuals who are under the age of 13 years old and, upon notification that a child under 13 years old has provided us with Personal Data and/or other personal information of any kind, we will promptly delete such information from our records in compliance with applicable law.
Users from California.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit: https://www.sobergrid.com/california-policy.
Users from the European Union, Switzerland, and the European Economic Area.
If you are a data subject in the European Economic Area (“EEA”), you have the right to access, rectify, or erase any personal data we have collected about you through any Sober Grid Services. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the use of Sober Grid Services. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, please contact us as described in the “Contact Information” section below and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority.
Users Outside Of The United States and the EEA.
Users from Canada.
Mailing Address: Sober Grid, Inc., 4415 Euclid Avenue, Suit 204, Cleveland OH 44103